Gotcha is a customer experience (CX) agency that is part of the EMG group of companies.
The main task of the agency is to “catch” the consumer in retail and turn them into a buyer. Did you come to the store for a soda and suddenly find yourself at the checkout with an inflatable boat and fishing rods? That means the Gotcha agency has done an excellent job for the fishing accessories manufacturer. Gotcha knows the mindset and behavior of buyers, visitors, and consumers in their natural habitat, both offline and online. We turn consumers into buyers.

Project Video Case